Terms & Conditions

Welcome to durablehorserugs.com. These terms and conditions outline the rules and regulations for the use of our website and the purchase of goods from Durable Horse Rugs.

By accessing or using our site, you agree to comply with and be bound by the following terms. Please read them carefully before making any purchase.

1. Acceptance of Terms

When you place an order through durablehorserugs.com, you are offering a contract to buy a product. We reserve the right to refuse or cancel any order for any reason, including but not limited to pricing errors, unauthorized use of payment methods, or if the item is out of stock. We may also limit the number of items you can purchase.

2. Product Information and Pricing

We make every effort to display the colors, features, and specifications of our products as accurately as possible. However, we do not guarantee that your device’s screen will display colors exactly as they appear in real life.

  • Pricing: All prices are listed in the applicable currency and are subject to change without notice. We reserve the right to adjust prices based on market conditions or manufacturer updates.
  • Product Descriptions: We strive to provide detailed descriptions of our rugs, saddle pads, and accessories. While we aim for accuracy, we are not responsible for typographical errors.

3. Payment Terms

You agree to pay the total price listed on the checkout page, including any applicable taxes or fees. We utilize secure payment gateways to process transactions. By submitting your payment details, you authorize us to charge your chosen payment method.

4. Intellectual Property Rights

All content on durablehorserugs.com, including text, graphics, logos, images, and software, is the property of Durable Horse Rugs or its licensors and is protected by international copyright and trademark laws. You may not reproduce, distribute, or create derivative works from any content found on our site without our express written permission.

5. User Conduct

When using our website, you agree not to:

  • Interfere with the security or integrity of the site.
  • Use any automated means (such as bots or web crawlers) to access the site without permission.
  • Transmit any viruses, malware, or harmful code.
  • Post content that is defamatory, obscene, or violates any laws.

6. Limitation of Liability

Durable Horse Rugs and its directors, employees, or agents shall not be liable for any direct, indirect, incidental, or consequential damages arising out of your use of our website or the products purchased from us. This includes, but is not limited to, loss of data, loss of profits, or damage to your horse’s equipment.

We do not guarantee continuous or uninterrupted availability of our website. We may suspend, withdraw, or restrict access to our site at any time without notice.

7. Refunds and Exchanges

Our return policy is designed to ensure customer satisfaction. If you wish to return an item, you must contact our support team to initiate the process. Returns are subject to the following conditions:

  • Items must be in new, unused condition with all original tags and packaging intact.
  • You must provide proof of purchase (order number).
  • We reserve the right to inspect the returned item before issuing a refund or exchange.
  • Refunds will be processed using the original payment method. Please allow several business days for the transaction to appear in your account.

8. Warranty

We stand behind the quality of the products we supply. Many of the items we carry come with a manufacturer’s warranty (such as a multi-year warranty on select horse rugs) that covers defects in materials and workmanship. If you believe you have received a defective item, please contact us immediately so we can resolve the issue in accordance with the specific warranty terms.

9. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the jurisdiction where our business is registered. Any disputes arising from these terms or your use of our site shall be subject to the exclusive jurisdiction of the courts in that location.

10. Changes to Terms

We may update these terms and conditions from time to time to reflect changes in our business practices or for legal and regulatory reasons. We encourage you to review this page periodically for the latest information. Continued use of our site after any changes constitutes your acceptance of the new terms.

Thank you for shopping with Durable Horse Rugs. We appreciate your trust and are dedicated to providing you with high-quality equestrian protection.